PRICES INCLUDES:
• Flexible tour of up to 8 hours through the Rosario Islands
• Crew on board (captain and co-pilot)
• Fuel
PRICES EXCLUDES:
• Services on board.
• Other services not specified.
PRICE & PAYMENT POLICY:
A pre-agreed cost for Maritime Transportation is payable as follows:
• 30% as an advance or deposit upon reservation.
• The remaining 70% before departure, through the website's payment gateway, credit card, or cash.
RESERVATION:
• A reservation for any boat requires 30% of the total service value.
• The boat is reserved upon payment.
• The outstanding balance must be delivered to the CONTRACTOR before the agreed-upon departure date.
OBLIGATIONS:
• Establish the route before departure, unmodifiable subsequently.
• Provide a user list before departure.
• Timely updates during the contract.
• Suggestions for contract progress.
• Instruct users on safety and coexistence.
• Timely information about additional activities.
• Make timely payments and send the receipt.
• Conduct tourist activities responsibly.
• Pay for any damage due to misconduct.
• Reject exploitation, pornography, and sexual tourism involving minors.
OBLIGATIONS OF CONTRACTOR:
• Have specified vessels available.
• Ensure harmony among users, the CONTRACTING PARTY and personnel.
• Maintain communication and report events.
• Provide vessels with communication systems.
• Guarantee service provision in force majeure.
TERMINATION CAUSES:
• Mutual agreement with a minimum 2-day notice.
• Non-compliance with contract obligations.
• Cancellation by the CONTRACTING PARTY.
CANCELLATION POLICY:
• If canceled up to 18 hours before departure, a 40% penalty.
• Same-day cancellation is not possible.
• Weather-related rescheduling or 90% reimbursement if inconvenient.
RULES & RECOMMENDATIONS:
• Mandatory life jacket use.
• Return time depends on weather, with updates.
• Captain is the highest authority; follow recommendations.
• Proper waste management, no littering.
• Prohibited collection or purchase of biological material.
• Damages due to misconduct covered by the CONTRACTING PARTY.
• Attention to belongings, not responsible for forgotten items.
PROHIBITIONS ON-BOARD:
• No smoking or use of flammable substances.
• Avoid excessive alcohol consumption.
• No jumping, standing, walking, or extending hands while engines are running.
• No weapons or substances covered by Law 30 of 1986.
• No sexual exploitation, pornography, or tourism involving minors.
• No transportation of items risking boat integrity and passengers.