Elan vessel weekly charters Marseilles-France

RESERVATION:

# Services can be reserved with or without a subscription through the charter company's Application.

# Subscriptions are purchased exclusively through the Application and automatically renewed until termination.

# Reservations can be made via the Application, phone, or email, with confirmation details sent via email.

# Subscribers can buy credit packs valid for one year, and unused credits expire after the validity period.

# Changes or cancellations must be made through the Application.

# The charter company may suspend or cancel reservations for violations or non-payment.

# Customers must comply with safety guidelines and regulations during service usage.

# The charter company can modify Terms & Conditions, prices, and services with communication through the Application or email.

# The charter company's liability is limited to the service cost, and they are not responsible for indirect damages.

# The charter company is not liable for loss, damage, or theft of personal belongings during the service usage.

# Disputes will be subject to French law and the exclusive jurisdiction of the competent French courts.

# Customers must provide accurate information and update details when necessary.

# By accepting the Terms & Conditions, customers agree to comply with all charter company rules and guidelines.

PAYMENT:

# We offer Subscription options payable in full upon subscription or monthly via direct debit or credit card.

# The current Subscription price is determined by us and may be revised on each anniversary date.

# Customers can pay for Services separately, in addition to the Subscription price, through direct debit or credit card.

# Non-Subscribers can also pay for Services in euros using various payment methods.

# Prices for Services are set by us at our discretion and may be subject to change over time.

# We ensure secure online payments via STRIPE, and customers will receive a payment summary via email.

# We do not have access to customers' banking information for added security.

# For check payments, customers must provide a legible copy of proof of identity as required by law.

# We are not liable for any fraudulent use of bank cards, checkbooks, or customer accounts.

# Any bank charges related to payments by bank cards are the responsibility of the customer.

CANCELLATION AND MODIFICATION OF THE RESERVATION:

Reservation dates and times can be changed only for the same or longer duration. Before release, a booking can be changed once. Modification and cancellation conditions vary for subscribers and non-subscribers.

Customers are notified that the ability to withdraw from service contracts for "leisure activities" booked for certain days or periods does not apply. As a result, they are unable to cancel utilizing their right of withdrawal. Customers may, however, cancel or change their reservation in accordance with the terms outlined in Annex 1 of these General Conditions.

Cancellation Fees:

# More than 48 hours in advance: 0 € or 50% of the reservation

# Between 24 and 48 hours in advance: 50% of the reservation or 100% of the reservation

# Less than 24 hours in advance: 100% of the reservation or 100% of the reservation

Modification or Cancellation for Outings Longer than 48 Hours:

# More than a month in advance: 0 € or 20% of the reservation

# Between one week and one month in advance: 0 € or 50% of the reservation

# Between 48 hours and one week in advance: 50% of the reservation or 100% of the reservation

# Less than 48 hours in advance: 100% of the reservation or 100% of the reservation

GENERAL TERMS & CONDITIONS:

# At the beginning of your reservation, you are required to conduct an inventory of the boat's equipment through the application. If any equipment is missing or the boat is damaged, it is essential to report it.

# Animals are not permitted on board.

# We cleans the boat upon your return, but it should be returned in an acceptable state of cleanliness, with equipment stowed, mainsail furled, waste evacuated, dishes washed, and the deck cleaned with a water jet. If the sailboat is returned excessively dirty, exceptional cleaning costs may apply.

# For outings lasting less than 48 hours, we handle refueling, but the boat should be returned with a minimum of ¼ fuel. During the booking process, you must refuel if needed.

# For outings lasting longer than 48 hours, you must return the boat with the same fuel level as when you departed.

# Our teams are available upon request. If you don't request assistance, you're responsible for returning the boat independently.

# Before leaving the boat, report any issues via the application or by contacting us. We conduct thorough inspections of sailboats after each use.Damage or loss of equipment will be charged to the skipper.

# No penalty for being up to 30 minutes late. If beyond 30 minutes, a charge per half-hour late will apply.